Standard UK Delivery:
Orders are typically shipped within 3–5 business days, and we always strive to send them out sooner whenever possible. As each item is handcrafted by our small team, occasional delays may occur during peak periods or special circumstances. We sincerely appreciate your patience, understanding, and support.
We currently ship within the UK only. If you are located outside the UK, please get in touch with us and we'll try our best to assist you.
Missing Shipments:
If you have not received your order within 7 days of the shipping date, please contact us at cs@hubbacandles.co.uk and we will be happy to investigate the matter for you.